QF SA.04.01E                                        Return goods	                   04.01.2011

Dear Customer,
we kindly ask you to complete this form regarding the goods, you would like to return to us (not warranty / defective articles). This will allow us to handle the case as quickly and efficiently as possible. 

Company name:________________________	Date:____________________________

Contact person:________________________	E-mail:__________________________

We kindly request that you do not return any articles to us before you receive an RMA case number.

 	Article no.	Qty.	Order / invoice no.	Reason for returning the goods 
(Pls. use the reasons described below) 	
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PLEASE MARK THE ARTICLES WITH THE LISTED NUMBERS. THANK YOU IN ADVANCE.

Reason / code for returning
1 - Duplicate order 
2 – Wrong address
3 – Wrong item 
4 – Wrong price
5 – Wrong quantity

Please inform us about the following:

Total weight:	___________ kg	
Total volume:  	___________ m3	
Number of packages:      	___________ packages

Please return this form to us and await further information from us. Thank you very much in advance. 

Best regards
HYDROAIR™ International                
A Division of Balboa Water Group